Frequently Asked Questions

Our website

• How do I apply a special promotion or offer to my web order?
• Do I have to login with a username and password to order?

Shipping

• Where is my order / How can I track my order?
• I will not be home for my delivery/ I need to reschedule my delivery
• Do I need to pay shipping costs?
• Shipping & Delivery Times

Cancellations / Returns

• How do I cancel my order?
• How do I exchange my shoes for a different size?
• How do I return my shoes for a refund?
• When will I receive my refund?

Our products

• How long will the Shoes For Crews sole last?
• What shoe size should I order?
• Sizing guide
• Why are some soles more slip resistant than others?
• What makes Shoes For Crews the most slip resistant?